Frequently Asked Questions
Here you'll find answers to the frequently asked questions. In case you still need help, please contact us at support@posturepalshop.com
To set up:
1. Pre-bend the arch plate with your hands to make it flexible for easier adjustment.
2. Place the Back Stretcher on a flat surface and insert the wider end into the base slot.
3. Pull the arch plate firmly to insert the other end into the desired level slot.
To use:
1. Position your back against the wider end.
2. Lay down>Breath deeply>Relax. Let the acupuncture and magnets do their magic.
3. Roll over to your side to get off.
As a beginner, lay down on it for a 5-10 minutes stretching session, twice a day. Gradually increase duration over the course of time.
Yes! It can be used throughout the day as a back rest while sitting for a desk job or watching TV, to maintain a great posture at all times.
The Back Stretcher is sturdier than it may seem. No, it won't break! Unless you're over 200 kg. Beyond that, it's a leap of faith (worth taking).
Posture Pal is a US-based brand. Conceived and designed in the US, and shipped from the US. Our products are manufactured in China, under environmentally friendly, and socially responsible conditions.
US orders are processed the same day. Shipping time ranges from 2-5 days in the US.
Shipping times for international orders range from 5-15 days. May vary due to unforeseen circumstances.
To view our complete Shipping Policy, please refer to the 'Shipping Policy' section.
Totally! The instructions manual you receive with your first Posture Pal order carries a discount code and a QR Code you can scan to avail a great discount on your next order from Posture Pal.
For sure! Posture Pal offers a 30-day return policy for all undamaged items. To process a return, please get in touch with our team over email: support@posturepalshop.com